![]() The faulty suspension has progressively gotten worse with the clunking noise and a piece of the shock body has actually snapped off as well (a weak sway bar mounting tab). It is clear they are ignoring me at this point and not following through with their commitment to a warranty. ![]() I have reached out regularly between September - December 2022 with no straight response on if this warranty will be fulfilled. They stated I would receive the warranty suspension in September 2022. ![]() I reached out for customer support via email, phone, text and even social media for the next 8 months before I received a legitimate response claiming they would warranty the faulty suspension. I have been trying to get in contact with their customer service since early February 2022 to troubleshoot and warranty the faulty suspension. The mechanic who installed this kit stated the sound was concerning and should not be occurring. A severe metal on metal clunking noise coming from inside the Flatout shocks. Since the first day after installation, I had mechanical issues with their suspension kit. The suspension was professionally installed by a certified mechanic following the installation guide provided by Flatout. It was delivered in January of 2022 and installed shortly after. I purchased a suspension kit from Flatout in November of 2021.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |