To ensure that returns are dealt with efficiently, please send a photo of the faulty item, we will also require your name, invoice date and number along with details of fault or damage.In the unlikely event that your order arrives damaged or faulty, you will need to email us within 5 days of receiving your order.If your item is faulty and you have paid with Afterpay we will provide an exchange or refund if the items comply with our returns policy below. Exchanges for items paid with Afterpay can be done within 14 days of receipt of purchase. Please note we do not offer refunds for purchases made with Afterpay. You'll pay your first instalment at the time of purchase, and the remainder every fortnight Purchase your items with us and pay later in 4x interest-free fortnightly instalments. Pay later.ĭownload the Afterpay app, Instantly create your account, Provide barcode at checkout and complete your purchase. Receipt of purchase must be shown when collecting itemsĬarpe Diem with Remi now offers Afterpay online and in-store. Shop now.If your order is not collected within this time and we have not heard from you, we may allocate those goods to another customer and refund the order amount paid to you.Local pickup from our store must be collected within 7 days from date of purchase.Please note that some items are not able to be shipped overseas due to their fragile nature.Due to customs regulations, we are only able to ship to a select number of overseas locations.Please check your local customs procedures regarding taxes.
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